Shopping Info

Shopping Instructions｜ThaiExplore 

Welcome to ThaiExplore, where we provide you with a unique and unforgettable travel experience in Thailand!
Our product page features a selection of premium vehicles and tours, but if you have any other preferences or require customized charter services, please contact our customer service first to confirm trip details before placing your order.

Shopping Process

1️⃣ Contact Customer Service (Confirm Your Requirements First)
Before placing an order, please contact ThaiExplore customer service to provide your travel preferences, departure date, and itinerary requirements. We will help plan the most suitable travel package for you.

📲 LINE Customer Service: Add our official LINE and provide your travel plans and requests.
LINE ID: @888aatbi

📧 Email Customer Service: You can also contact us via email and leave your contact information for a quick response.
Email: ming.yaoooooltd@gmail.com

2️⃣ Confirm Itinerary & Details
Our  customer service team will confirm all details with you, including:

• Date and time arrangement
• Vehicle type and passenger capacity
• Itinerary planning and customization requests
• Service coverage and price confirmation

3️⃣ Place Order & Payment
Once all details are confirmed, please visit ThaiExplore's official website to select your booked trip or charter service and complete the payment process.

4️⃣ Booking Confirmed! Get Ready for Your Trip
After placing your order and completing the payment, we will provide the final trip confirmation and arrange your exclusive travel service, ensuring a seamless journey in Thailand!

For Customized Travel Requests, Contact Us

We offer flexible and tailor-made tour packages designed to fit your schedule, travel preferences, and special requests, ensuring a unique and enjoyable experience in Thailand!

📍 Official Website: https://mingyaoooooltd.waca.ec/
📲 LINE Customer Service: @888aatbi
📧 Email: ming.yaoooooltd@gmail.com (Please provide your contact number for a quicker response.)

🌴 ThaiExplore - Your Gateway to an Exclusive Thailand Adventure! 🌴

📌 After-Sales Service | ThaiExplore

🔄 Trip Adjustments & Cancellations

🔹 Trip Modifications:
If you need to change a confirmed booking, please contact our customer service as soon as possible. We will assist you in making the necessary adjustments and inform you of any potential fees.

💰 Refund Policy

Thank you for choosing ThaiExplore for your private car service! We offer a transparent and fair refund policy that aligns with market standards to protect your rights. If you need to cancel your booking, please refer to the refund guidelines below:

📌 Refund Standards

✅ Cancellations made 14 days or more before the service date → 100% Full Refund
💰 Cancellations made 10-13 days before the service date → 30% Cancellation Fee
💰 Cancellations made 7-9 days before the service date → 50% Cancellation Fee
💰 Cancellations made 4-6 days before the service date → 60% Cancellation Fee
💰 Cancellations made 2-3 days before the service date → 70% Cancellation Fee
💰 Cancellations made within 1 day before the service date → 80% Cancellation Fee
❌ Cancellations on the service day or later → No Refund

📌 Refunds will be processed within 7-14 business days and will be refunded to the original payment method. (Credit card refunds are subject to the processing time of the issuing bank.)

📌 If the cancellation is due to force majeure (e.g., natural disasters, government regulations), we will adjust the refund or reschedule based on the situation.

📌 How to Request a Refund

If you need to cancel or modify your booking, please contact us through one of the following methods:

📍 Official Website Customer Service: https://mingyaoooooltd.waca.ec/tw

📍 LINE Support: @thai8888

📍 Email Support: ming.yaoooooltd@gmail.com

📌 Please provide your order number and contact details so we can process your request as soon as possible.

🎯 Customized Itinerary Service

If you would like a personalized travel itinerary, please contact us via LINE or Email. Our professional team will create a tailor-made travel plan based on your preferences and requirements.

🚨 Emergency Assistance

If you encounter an emergency during your trip, please call our 24-hour emergency contact number immediately, and we will do our best to assist you.

💬 Feedback & Suggestions

Your feedback is highly valued! After completing your journey, feel free to share your thoughts and suggestions via LINE or Email. We continuously strive to enhance our service quality based on your experience.

📞 Contact Information

📲 LINE Support: Add us on LINE @thai8888

📧 Email Support: ming.yaoooooltd@gmail.com

📞 24-Hour Emergency Contact (Thailand): +66 093-079-0121

⚠ Important Notes

📌 Please carefully review the terms and conditions on each product page to ensure your rights and benefits.

📌 If you have any questions or concerns, feel free to contact our customer service team at any time.

💖 Thank you for your support! Wishing you a wonderful journey! ✨🚗🌍

Privacy Policy

ThaiExplore | Ming Yao International Co., Ltd. (hereinafter referred to as "the Company") values your privacy. We collect, process, and use your personal data in accordance with the Personal Data Protection Act and this privacy policy to protect your rights and interests. If you have any questions regarding this privacy policy, our data collection practices, or how we handle your personal information, please contact our customer service team. If you do not agree with any part of this privacy policy, please discontinue use of this website.

1. Scope of This Privacy Policy

Before using ThaiExplore | Ming Yao International Co., Ltd.'s website services, please carefully review and agree to all the terms outlined in this Privacy Policy. If you disagree with any part of it, please do not use this website.

This privacy policy applies only to the collection, processing, and use of your personal data by ThaiExplore | Ming Yao International Co., Ltd. It does not cover third-party companies or individuals not owned or controlled by us. If you access third-party websites via links on our platform, their handling of personal data will be governed by their own privacy policies, and we bear no responsibility for their actions.

2. Collection, Processing & Use of Personal Data

ThaiExplore collects personal data for the purposes of e-commerce services, after-sales support, legal or contractual obligations, marketing, customer service, and business operations in accordance with our company’s registration. Depending on the nature of the services used, we may collect your name, contact details (phone, email, address), payment information, IP address, and other identifiable data with your consent through Facebook or similar social media services.

The personal data collected may be used internally for the purposes specified above. We will not disclose your data to third parties, except:

• As required by law, judicial, or regulatory authorities
• When necessary for cooperation with partners involved in service execution

Additionally, to improve our service quality, we may collect IP addresses, browsing behavior, and usage data on our website. This information is only used for traffic analysis and service optimization and is not linked to any specific individual.

In the event of a merger, acquisition, or transfer of assets, resulting in a change of ownership, we will announce the details on our website. User information may be transferred to the new entity as part of the transition.

3. Use of Cookies

To enhance your experience, ThaiExplore | Ming Yao International Co., Ltd. may set and access cookies on your device when you use our website.

You may disable or restrict cookies through your browser settings. However, doing so may affect website functionality and limit your access to certain services.

4. Data Security & Confidentiality

We implement industry-standard security measures to protect your personal data.

• You may request to view, modify, or correct your personal information at any time.
• If your data changes or is incorrect, you may request an update or correction.
• When the purpose of data collection expires, you may request deletion or cessation of processing.

For assistance, please contact our customer service:
🌍 Contact Us

⚠ Account Security Reminder: Please do not share your account credentials with third parties. Any unauthorized use of your personal information will be your responsibility.

5. Updates to the Privacy Policy

ThaiExplore | Ming Yao International Co., Ltd. reserves the right to update this Privacy Policy at any time. Any modifications will be published on our website without individual notifications.

If you disagree with any changes, you may stop using our services and request the deletion of your data. However, depending on the nature of the services, discontinuation may prevent you from completing transactions or using certain features.

6. Governing Law & Jurisdiction

All transactions, orders, and activities on this website shall be governed by the laws of the Republic of China (Taiwan).

In case of legal disputes, both parties agree to the jurisdiction of the Taipei District Court as the court of first instance. Any ambiguous terms in this agreement shall be interpreted in favor of the consumer.

🌍 For any inquiries, please contact us:
📌 Website: https://mingyaoooooltd.waca.ec/
📲 LINE Support: @888aatbi
📧 Email: ming.yaoooooltd@gmail.com (Please include your contact details for follow-up.)